7e7774 collects only the account and transaction data needed to operate your wallet, process payments through Nagad, Upay and Bank Transfer, and keep your account secure. This policy tells you exactly what we hold, how long we keep it, and the steps you can take to review or correct it — access and eligibility depend on your local law and the eligible regions we serve.
Account data handled with care
Nagad, Upay, Bank Transfer context
Your right to review and correct
Contact us to raise any question
POLICY POSTURE
How 7e7774 Handles Your Personal Data
When you open an account with us, we collect the information you provide during registration — name, contact details and the payment method you choose to link, whether that is Nagad, Upay or a direct Bank Transfer. We also collect transaction records associated with your wallet activity so that deposits and withdrawals can be traced and reconciled if a question arises. Device identifiers and session data are recorded automatically when you access the site from a mobile browser or desktop; this helps us detect unusual login patterns and keep your account from being accessed without your knowledge. We do not sell your personal data to third parties for marketing. Data shared with payment processors — including the local rails you use to fund your account — is limited to what those processors need to complete the transaction. Cookies and similar tracking tools are used to remember your session state and language preference. You can adjust cookie settings in your browser at any time, though disabling certain cookies may affect how account pages load. The full retention schedule and the conditions under which we may share data with regulatory bodies — where required by applicable law — are set out in the sections below. Access to this policy and the rights it describes depends on your local law and the eligible regions we serve.
Nagad
Payment data passed to Nagad is limited to the transaction amount and reference needed to complete your deposit or withdrawal request.
Upay
When you use Upay, only the fields required by the Upay processor are shared; your full account profile stays within our system.
Bank Transfer
Bank Transfer records — account number, routing reference and amount — are retained for reconciliation and held no longer than our standard retention period.
WHAT THIS COVERS
Where This Policy Applies and What It Does Not
Not every part of your interaction with the site falls under the same rules. Understanding the boundaries of this policy helps you know where to direct a question — to us directly, or to the third-party service involved. We have laid out the four areas below so the boundary is clear rather than assumed. Your eligibility to exercise the rights described here depends on applicable local law and the regions we are authorised to serve.
Account Access
Data collected when you log in, update your profile or change your password is fully within scope. We hold these records and you can request a copy or correction through the support route shown in your account.
Transactions
Deposit and withdrawal records linked to Nagad, Upay or Bank Transfer are in scope. The payment processor's own privacy terms govern how each processor handles data on its side of the transaction.
Site Content
Pages you browse, game sessions you open and lobby navigation data fall within scope as session and analytics records. We use these to improve page load and account flow, not for individual profiling.
Third-Party Services
Links to external sites, payment portals operated by Nagad or Upay, and any third-party support tools sit outside this policy. We encourage you to read the privacy terms of any external service before submitting data there.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under This Policy
You are not a passive subject of this policy — there are concrete steps available to you right now. First, you can request a summary of the personal data we hold against your account; send that request through the support contact listed on the site and we will respond through the same channel. Second, if any detail in your account profile is wrong — name, contact number, linked payment method — you can correct it directly in your account settings or ask support to make the change if the field is locked. Third, if you believe data we hold about you has been handled in a way that does not match this policy, you can raise that question in writing; we will acknowledge it and explain the basis on which the data is held. The rights described here are available subject to your local law and the eligible regions covered by our service. We do not limit your ability to ask, but the outcome of any request depends on what applicable law permits us to do.
Review Your Records
Submit a data access request through the published support route. We will confirm receipt and provide what is held under your account reference.
Correct Account Details
Open your account settings to update contact fields or linked payment details. For locked fields, contact support with the correction you need.
Raise a Policy Question
Write to us if you believe your data has been handled outside the terms of this policy. We will explain the basis for how we hold and use the data in question.
Request Support
Our support route is published on the site. Use it to escalate any data-related concern; we aim to keep the response channel clear and traceable.
CONTACT THIS POLICY
How to Reach Us About Privacy
If you have a question about how your data is used, want to submit a correction or need to raise a concern, the routes below are how you get to us. We only list channels that are active on the site — we do not promise response windows we cannot verify, and we do not list channels that are not currently published. Use the route that matches your question type and keep a reference of what you sent so the thread stays traceable.
Account Support
Open the support section inside your logged-in account to submit a data question. This route is tied to your account reference, which speeds up any records lookup.
Live Chat
The live chat widget on the site connects you to support staff who can take a privacy question and escalate it to the relevant team. Describe the data concern clearly when you open the chat.
Written Request
For formal data access or correction requests, use the written contact route published in the site footer. Keep a copy of what you submit for your own records.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security
Trust in a privacy policy comes from what actually happens to your data — not from a list of promises. Here is how each area of data handling works at 7e7774, from the cookies your browser accepts to the retention period we apply to closed accounts. Each point below corresponds to a real operational practice; none of it is aspirational language.
Cookie Use
Session cookies keep you logged in across pages. Analytics cookies record which lobby sections you visit so we can improve navigation. You can disable non-essential cookies in your browser settings without losing account access.
Account Security
Login sessions are protected by standard authentication controls. If we detect a login from an unfamiliar device, the account access flow will ask you to verify before proceeding. We do not store passwords in plain text.
Data Retention
Active account data is held for as long as your account remains open. Transaction records — including Nagad, Upay and Bank Transfer entries — are retained for the period required by the applicable reconciliation and regulatory rules.
Policy Updates
When this policy changes, the updated version appears on this page with a revised effective date at the top. Continued use of the account after an update constitutes acknowledgement of the revised terms as permitted by applicable law.
POLICY FAQ
Privacy Policy Questions We Hear Most
The questions below cover the things people actually ask about how their data is handled — not a generic compliance checklist. If your question is not here, use the support route in your account to get a direct answer.
What personal data does 7e7774 collect when I open an account?
We collect the details you enter during registration — name, contact information and the payment method you link, such as Nagad, Upay or Bank Transfer. We also record device and session data automatically when you access the site. Nothing beyond what is needed to run your account is collected.
Can I see the data held against my account?
Yes. Submit a data access request through the support route published inside your logged-in account. We will confirm receipt and share what is held under your account reference, subject to your local law and the eligible regions we serve.
Does 7e7774 share my data with payment processors like Nagad or Upay?
Only the minimum fields required to process your transaction are passed to Nagad, Upay or a Bank Transfer processor. Your full account profile is not shared. Each processor's own privacy terms govern how they handle data on their side of the payment.
How long do you keep my account and transaction data?
Active account data is held for as long as your account is open. Transaction records are kept for the period required by applicable reconciliation and regulatory rules. When an account is closed, data is retained only for as long as legally required and then deleted or anonymised.
How do I correct wrong information in my account?
Open your account settings and update the fields you can edit directly. If a field is locked — for example a name tied to a verified payment method — contact support through the published route and describe the correction needed. We will review and action it where applicable law allows.
What happens to this policy if 7e7774 updates it?
The revised policy replaces this version on this page and shows an updated effective date. We recommend checking back if you have an open question about data handling. Continued use of the account after an update is treated as acknowledgement of the revised terms under applicable law and eligible region rules.
Sports / Casino